Vendor Guide
import { Card, CardGrid } from ‘@astrojs/starlight/components’;
What this guide is
Section titled “What this guide is”The Vendor guide explains how to use the LionPOS store dashboard (/dashboard/*) and the lane POS (/pos, /point-of-sale/*). It is written for the people actually running the store — owners, managers, cashiers.
Read it cover-to-cover once, then jump to specific topics when you need them.
What’s inside
Section titled “What’s inside”Khởi tạo gian hàng (Getting started)
Section titled “Khởi tạo gian hàng (Getting started)”- Merchant Panel — at a glance — what the dashboard looks like and where to find things.
- Đăng ký tài khoản — self-serve owner onboarding.
- Sign-in & account — logging in, password reset, profile.
- Cấu hình cửa hàng đầu tiên — post-registration checklist.
Làm quen trong 6 bước
Section titled “Làm quen trong 6 bước”Daily operations
Section titled “Daily operations”- POS / Checkout — take a sale at the lane (classic and POS workspace).
- POS Workspace tour — mobile-friendly POS tabs.
- Orders — order list, detail, returns, manual create.
- Wholesale orders — credit-based B2B orders.
- Work shifts — open, run, and close the drawer.
- Discounts & messages — coupons and the (preview) Messages screen.
- Sales, POS & debt — procedures — step-by-step playbooks.
Catalog & inventory
Section titled “Catalog & inventory”- Catalog and products — products, categories, units, attributes, tags, suppliers.
- Price lists — alternate price books (retail vs wholesale).
- Inventory — warehouses, stocks, lots, adjustments, transfers.
Finance
Section titled “Finance”- Finance — sales reports, refunds, receivables, expenses, invoices.
People & HR
Section titled “People & HR”- Employees and stores — store list, employees, fixed-store assignment.
- Roles — what each role lets an employee do; presets and custom roles.
- Timesheets — clock in / out, breaks, tips, add or edit a time card.
- My Availability — preferred/unavailable weekly hours.
Advanced HR
Section titled “Advanced HR”- Payrolls (Bảng tính lương) — per-period batches with payslips, lock + pay.
- Commission sheets (Bảng hoa hồng) — per-product commission rules scoped to branches or vendor-wide.
Customers
Section titled “Customers”- Customers — CRM, profiles, debt, loyalty, categories.
- Membership plans — sell subscription-style products to customers.
- Membership subscriptions — manage who has which plan.
Marketing & growth
Section titled “Marketing & growth”- Coupons (Khuyến mại) — codes, scopes, redemption tracking.
Hardware & integrations
Section titled “Hardware & integrations”- Receipt printer — pair + test + offline behavior.
- Card terminal — PAX vs CodePay transports, sandbox, lifecycle.
- POS bridge & ECR Hub — how the lane PC talks to hardware.
- Scale, drawer & customer display — peripherals.
Settings & support
Section titled “Settings & support”- Notifications, help & settings — inbox, store settings, devices, profile.
- Support tickets — get help from the operations team.
Quick start
Section titled “Quick start”- Sign in with your work email.
- Pick a store in the top bar (or accept the one pinned by your owner).
- Take a sale — open the POS or the POS workspace.
- Open a work shift first thing each day — see Work shifts.
- Review the day at closing — see Finance.
Where to go for cashier-only help
Section titled “Where to go for cashier-only help”If you’re an employee who mostly runs the lane, jump straight to the Cashier help center. It’s short, step-by-step, and tablet-friendly.
Where to go for owner / admin help
Section titled “Where to go for owner / admin help”If you’re the head office, see the Admin guide (for the head-office panel) or Backend modules (for the API).